Video Conferencing in the Cloud – The Rising Trend

In 2017, video conferencing and visual presentation of business communications and materials saw a substantial shift as advancements in the cloud and wireless technologies allowed vendors in the space to improve their offerings.

Collaboration technologies and wireless presentation really took their game to the next level in 2017, especially as they respond to business need for ease and simplicity of use from the technology solutions. There has been a dramatic increase in implementation of the visual communication technologies specifically in huddle space format and the move by many businesses to opt for cloud-based video conferencing as well as collaboration technologies to allow remote functioning of the staff.

Higher Demand

Experts say that even though 2017 saw the recession in South Africa, this did not hinder the growth in the industry of video communications. Penny pinching by business instead saw an increased demand for technologies on video conferencing as a way to help them in reducing operational expenses through lower travel costs and improved productivity.

This 2018 and beyond, the world will definitely witness more demand for the cloud-based communications. Cloud-based services’ scalability and cost makes them perfect for deployment in businesses and these require less skilled member of the staff for administration. The customers as well their teams will require more interoperability in between several solutions and mobility in the future. The contemporary end users want to participate better in video meetings from the application and device they choose as a vendor in the market. Once you failed to meet the demand, someone is going to do it instead, and you are going to lose that customer.

Experts also say that there is a drive by Microsoft for migrating business users from Skype and to Microsoft Teams on Office 365. They say that this is going to affect how users communicate and collaborate in the future as this opens doors for using additional solutions for communication collaboration which are interoperable with Microsoft suite.

Brand New Partners

This channel itself witnessed a shift the previous year. The channel based has been composed mainly of AV integrators. However, in 2017, there has been shift where they on-boarded the host of brand new partners coming from ISP and IT space. Video communications are becoming even more relevant and are fast being considered as a business-critical tool for communication that placed this on the priority list of IT.

Also, the traditional channel has become slow when it comes to cloud adoption, and this has lead to careful creation of programs for the traditional resellers which include proof of concept and education for them to decide shifting to the cloud.

If a growth in a certain area happens, in general, there is a decline in the other. There is an acceleration in pace in the demand for the onsite video infrastructure is going downhill as businesses opt for the scalability and cost efficiencies available in the cloud.

According to these shifts in the industry, the focus this 2018 is to continue identifying and promoting products which are interoperable with Microsoft Teams and Skype.

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Finding a Good Provider of Video Conferencing (VC): 3 Methods You Should Try

When it comes to running a business, robust and healthy communication is a must. Without it, your business will definitely suffer. As a matter of fact, many business owners have already suffered because they didn’t make it possible to give enough attention to the communication aspect of their businesses. As a result, their businesses end up crumbling and failing while others came to a stop. If this isn’t something that you want to happen to your existing business, it is imperative to find a good communication solution in the first place.

As you look around, you may get yourself impressed by the long list of communication solutions available today. But if you are looking forward to having something that allows you and the other parties you are calling to see and hear each other, what you exactly need is a video conferencing or VC solution. With this particular communication tool, you can bridge the barrier between you and your contacts while you enjoy seeing each other in a virtual manner.

A VC solution offers a plethora of benefits that you can simply enjoy and make use of for your advantage. These benefits include the following:

·         Optimized attendance of people who are supposed to be there in the meeting

·         Well-structured meetings and conferences with improved communications

·         Allows you to enhance or increase the productivity within your business premise

·         Allows you to observe retention of your employees

·         Allows you to enjoy sustained competitive advantage

·         Gives you the advantage of reducing travel time and costs

To be able to enjoy these benefits and advantages, it is important to find the right source or provider. With too many competing providers out there, the following methods can help you find the best one without the hassle:

·         Rely on what they call the “words of mouth” method. This simply entails asking other people specifically those who are experienced when it comes to using VC. For sure, asking other people will give you the opportunity to find a good provider.

·         Find the time to read testimonials and reviews. By reading these materials, it will be much easier at your end to point out a particular provider that can provide you with quality video conferencing solution.

·         Compare one provider after another using the internet. It’s definitely the most effective way to find what you are exactly looking for without exerting too much of your time, effort and resources. It’s a search method that allows you to find what you want right at the tips of your fingers.

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Practices to Engage Your Audience in Video Conferencing

Whenever you’re holding an online video conferencing, it’s essential to ensure that each of your participants is engaged to get the most out of your meeting. There are numerous ways to engage participants, yet several techniques are much effective compared to others to engage everybody. The best video conferencing tool made it possible to make sure that the participants are engaged through the use of the best possible practices, through using some various video conferencing tools.

Some of these practices include the following:

Brainstorming – A great way to engage participants is using brainstorming where every participant can exchange their solutions or ideas to an issue. The use of whiteboard is one of the finest video conferencing tools to brainstorm. Whiteboard also makes it possible for the annotations to have these saved easily and to be made for some future references, enabling all of the participants to engage rather than having to worry about somebody taking notes for meeting.

Messaging – The potential for the participants to talk over each other is one of the common frustrations with hosting any kind of meeting. With video conferencing, it can be more frustrating as this could distract from the ability of some participants to hear each other. Video conferencing tools offer users the ability to utilize instant message when communicating proficiently. It makes that possible for 2 people to say something to each other or share documents without taking away from discussions already taking place.

Screen Sharing – The ability to see each other is probably one of the greatest things about video conferencing. However, when working with one another, it’s frequently necessary for all participants to see documents and videos at the same time. In traditional meetings, it’s effortless to do, yet when hosting video conferencing, the ability for screen sharing enables all participants to see the same thing without in one same location.

Different Platforms – For participants to engage with each other and to use all various collaboration tools, it’s essential for video conferencing tool to be compatible with operating systems and platforms. A good video conferencing tool can be used on laptop, PC including Mac and Windows based OS including Apple and Android mobile devices.

Toll Free Calls – There’s nothing more frustrating than being invited to meetings and having to pay for phone calls or for meeting tools to participate. When it occurs, it could be a deterrent, particularly for customers to participate. Due to this, the best video conferencing tools offer some toll free conference phone calls.

Inviting Attendees – For participants to participate actively, they have to be invited to the video conferencing meeting. While it might appear obvious, several meeting too programs make it hard to invite attendees. They could invite participants without providing all necessary access information for them to join. A good video conferencing tool makes it very possible to invite extra attendees even once the meeting started. With this, you can be assured that you will experience peace of mind and convenience.

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Finding a Good Source of Video Conferencing (VC) Solution

Video conferencing(VC) is a kind of communication solution or medium which is widely used around the world. Common users of a VC solution include companies, businesses and organizations. It is commonly used to communicate with other parties from around the world not just because of its audio power but its ability to show the other party on the other side of the planet.

Many businesses and organizations make use of this kind of communication solution because it offers a whole lot of benefits to the users. These benefits include the following:

·         Reduced travel time and cost

·         Optimized attendance

·         Increased productivity

·         Employee retention

·         Structured meetings

·         Improved communications

·         Improved collaboration

·         Sustained competitive advantage

With all these benefits that you can get from a VC solution, it is more likely that your business is going to be improved as a whole. However, not all providers of VC solution can be trusted and relied upon. Picking a provider in an impulsive manner may prove you wrong because you might end up with the one that will only cause headaches or disappointment at your end.

And since this might be your first time to go searching for a VC provider, you may find this task a little confusing for sure. The following are some hints and clues that you need to know first before getting in the way to find a good, trusted and reliable source of VC solution:

·         Take the time to ask people around you particularly those whom you know as users of VC solution. Don’t hesitate to ask questions to these people so that you can get answers that can address your queries. Remember that when it comes to searching, words-of-mouth is a search tool that you can count on.

·         Read reviews and testimonials that pertain to VC providers. These materials are found in great abundance on the internet today. Basically, these are also words that came from real people or customers who have tried using a VC solution. Their reviews and testimonials are often based from their experience in using the VC solution.

·         Conduct an online comparison. You will be overwhelmed to see too many providers of video conferencing solution on the market today. To avoid confusion, you need to come up with your initial choices and have them compared by simply gathering information from their respective websites.

Take the time to eliminate one after another and the one that remains on your list proves to be the best provider of VC solution for you.

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Video Conferencing – The Modern World’s Preferred Communication Tool

A study has revealed that video conferencing is now the leading tool for communication that more and more people are using all over the world.

Businesses Choose Video Conferencing for a Reason

Video conferencing has been found to be the premiere business communications tool these days. Video conferencing refers to the means of using computers for providing a video link between two or several people. Instead of using the telephone to talk to someone, people can just see one another during the process as well. In video conferencing, it is also possible to upload graphics and even maps and other videos. A multipoint video conferencing gives three or several participants a chance to sit in the virtual conference room to communicate like they were simply sitting next to one another.

Studies also revealed the different benefits of video conferencing, which include the following:

• Travel costs and travel time can be decreased dramatically.
• Meetings can be conducted with no need to leave the office.
• Delegates will still be able to attend meetings even when they cannot physically do so.
• Meetings can be arranged right away worldwide with such short notice.
• Video conferencing also gets rid of distance barriers.
• This approach can allow multipoint meetings across different international boundaries and time zones.
• Video conferencing can help in improvement of productivity.

However, it has to be noted that there might also be several possible drawbacks to video conferencing as well, which include the following;

• There might still be a need for confidential documents to be signed and viewed in person.
• Meetings might not be as productive as discussions around a table.
• There will be instances when people still have to meet face to face.

But still, there is no denying that the benefits of video conferencing can still outweigh the potential drawbacks associated to the process. In addition, the trends in the business community are that the video conferencing approach is continuously growing, and as one survey has revealed, this has become the preferred communication medium today and in the future. This even managed to come ahead of recorded presentations and face to face meetings.

This expansion and growth in video conferencing has been made possible by the technological improvements and reduction of costs. These technological changes also include the potential of video conferencing as broadcast in 3D.

A conducted survey also discovered that 96% of the surveyed business decision makers are at a consensus in claiming that video conferencing is an integral tool that helps improve team collaboration as well as closing the cultural and physical gap between colleagues that conduct business across distances. This is for the said reasons that most businesses have stated that this kind of communication has been favored today and beyond.

Back in 2014, respondents in survey have ranked video conferencing as 3^rd or 47% just after 89% email and conference or video calls of 84%. But, in 2016, this pattern has changed. That time, business leaders have expected video as their most preferred tool for collaboration in the next 3 years, followed by email and conference or video calls.

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Video Conferencing –Why It’s a Powerful Solution for Businesses?

People are now living in an era wherein technology shifted the perception of how you can conduct business. Not the least of such is how everyone communicates with both clients and staff. Businesses have become global with the social media and internet, making it possible for small businesses to extend their reach globally. Employees are starting to choose working remotely. For this reason, the employers are turning to the technology to accommodate it with the use of the mobile devices and some systems to keep the communication. That is the reason why video conferencing solutions are very popular nowadays. But, what makes it a powerful tool for businesses?

Well, there are various ways on how video conferencing can help your business and why it’s a powerful solution for all companies out there. Some of these are:

Keep Everyone in the Company Connected

Through the use of the best possible video conferencing tool available in the market, everyone in your organization can be video-enabled. This shared communication tool can make video calling fast and simple. Rooms and people may also be searched and may be added to active calls. If you have tried using Skype in meeting rooms, you know that experience is anything yet ideal. Either you are huddled around a webcam and laptop with your own team or you are using conference cameras with Skype interface that’s optimized for computers. But, with video conferencing solutions, there’s nothing you should worry about because they are perfect for any kinds of meeting rooms. The reason behind it is that these solutions combine the use of video systems and high quality cameras with cloud infrastructure, enabling you to get better picture quality and much reliable service as well as simpler interface.

Keep Current with the Newest Features and Products

With video conferencing solutions, there is nothing you should be worried about when it comes to keeping updated because it will happen easily. Not only it’s simple to add capacity to your environment with cloud video conferencing, it is also easy to install some new software updates. These latest updates will be pushed automatically to your devices including your laptops, tablets, smartphones, and computers in the meeting rooms. Through this, you do not need to worry about the updates at all. All video calling systems are updated with the newest features so you could focus on communication at hand.

Scale to Keep Up with Your Growing Company Fast

You can adjust the capacity of video conferencing solutions as your business needs change. It is hard to tell what type of video capabilities you’ll need a year from now and it could get harder once you think about ten or five years. The good thing about these solutions is that it’s easy to subtract or add capacity as your requirements change with video conferencing.

Cloud video conferencing has the power to overcome the challenges that most businesses face in terms of communication. With these solutions, you can always collaborate anywhere or anytime with the ones who matter the most to you.

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Video Conferencing (VC): What to See in a Provider?

A good provider of video conferencing solution should exude certain qualities that help users decide. This is very important these days when there are too many providers scattered out there in the market. If you really don’t want to end up with a wrong choice, it is important to know some of the most important things that you need to see in a particular provider.

Initially, a good provider should have a good reputation. This is a very common trait that needs to be looked out for when looking for a service provider. But even when it’s just a common trait, it also proves itself to be the most important and there is nothing much to argue with that. So, how will you be able to determine the reputation of a VC provider?

Of course, asking and reading are methods that play an important role when searching for something. Since you want to know the reputation of a particular provider, you need to allot some of your time reading. Visit the provider’s website and there you can find useful information that can help you in determining its reputation.

You can also determine the reputation of the provider by simply asking the references that you find on the provider’s website. Simply take the time to ask these references and from them you will be able to know how good or bad the provider is.

Another important trait or characteristic a good provider of video conferencing solution should have is professionalism. No one wants to get services from an unprofessional provider, do you? So if you want a provider who is professional, you need to take the time to not only read the provider’s profile or portfolio but take the time to interview the provider as well.

This may take a little time because you will be asking questions to the provider. But this is also something advantageous at your end because it provides you with the opportunity to know anything you need to know before hiring its service. As such, you can have peace and security in your mind before using the service offered. This is because you know that you are in good hands.

Lastly, the provider should also come with a free trial offer. This provides you the chance to try and test the service for a certain period of time. Before the trial expires, you will already know whether or not the provider makes a good choice for you.

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Etiquette for Successful Video Conferencing

Etiquette in video conferencing is something that most professionals expect, especially those who communicate in their specific field.

By definition, etiquette is the procedure or conduct needed by good breeding or as prescribed by the authority to be followed in official or social life.

Thus, when you speak of video conferencing etiquette, it means having the knowledge on how to act during video conferences.

Difference between Video Chat and Video Conferencing

There is a stark difference between video chat and video conferencing as well as knowing when and how to use each of them.

Video chat is often meant for informal or casual social gatherings when family members or friends chat with one another.  On the other hand, video conferencing is as what its name implies, taking part in a conference through video.

Video conferencing often involves several persons who have a meeting and are working on one common goal, typically in relation to business. When you are in a conference with other people, you will surely like to appear as if you are physically present in the same room.

Video Conferencing Etiquette Tips to Remember

Proper etiquette during video conferences goes way beyond wearing the right clothes. This also pertains to background, speech, personal appearance, and more.

Below is a short list of several simple yet important things you have to pay attention to when you are in a video conference. Following one or all of these can make a big difference between a successful conference and a failed one.

• Pay close attention to your background – It will never be pleasing when those on the other end of the conference had to stare at the glaring sun coming through the window at your back, or notice the unmade bed right behind you.
• When you talk, look straight into the camera – If you ever experienced having a video conference with someone, you surely know how disconnected it can be when the other person is not giving you any eye contact.
• Try not to play on your phone, bite your nails, yawn, put your head down, and other unnecessary actions. – During video conferences, non-verbal communication tend to be magnified and noticed easily.
• Avoid eating – Eating is distracting both visually and even by audio particularly when the listeners are using professional audio systems.
• Don’t wear bright colors or striped clothing – These can cause glaring effects on the camera.
• When using your PC, keep a good distance away from the camera – It can be distracting to see your whole face taking up the entire space of the screen.
• Wear proper clothing as you will dress for personal meetings.
• Cancel any background noise – Nothing is as frustrating as trying to say something over loud noises for others to hear you or for you to catch what they are saying.
• Speak articulately and loudly = This way, everyone will be able to hear your voice at the same time, especially if they are also dealing with background noise themselves.

To learn more about it, click here. Managed Video Conferencing Services

Video Conferencing (VC Solution): The Benefits and How to Find a Good Provider?

So, what are the benefits of using a video conferencing (VC) solution? If you hate or you find no time to travel across town, cities or countries then what you need is a communication solution that allows you to conduct meetings and important discussions with a personal touch. A VC solution is a kind of communication solution which is designed to allow two or more parties to see and hear each other on a real time and simultaneous manner.

The Benefits

If you are ever wondering what the benefits of a VC solution are then here is a list for you to ponder on:

·         VC solution offers more flexibility than its other counterparts. It allows you to run and conduct meetings and discussions as planned even when unforeseen delays are there to be experienced by some attendees.

·         VC solution is an excellent choice because it allows you to work remotely. It allows two or more people to work together simultaneously through documents together.

·         There is no problem in time constraint when you make use of a VC solution. You can just stay in your online room and from there you can conduct a meeting via your device. 

·         The use of VC solution can help you save much. This is truly cost effective in a way that you can save much on transportation expenses. Instead of traveling often, you can just have your VC system set and you are good to go to meet important people at a given period of time.

Finding a Good Provider

Today, many companies and entities provide video conferencing solution and finding a good and reliable source can be somewhat confusing. Here are some tips that you should remember especially when you are exposed to or surrounded by multiple options:

Find the time to read as much information as possible. Visit the website of the provider and from there you can get a great deal of information that can help you in deciding what to hire.

Look for references and take the time to call them and gather information from them.

Read reviews and testimonials and through this, you can get information without necessarily asking other people.

Be able to compare one after another so that you will be able to know their differences and similarities, allowing you to end up with the one that you can consider as the best. Comparison can be easily done online.

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Video Conferencing Tools and the Buying Criteria

For many businesses, making a call on which of the available video conferencing tools to choose is as easy as selecting between cloud or on-premise products, yet there are finer points to evaluate. The ability of the company to manage a network or the need of an enterprise for  a firewall might determine what’s the right and most ideal video conferencing system for its requirements.

The world of video conferencing is in the time of a huge chance. The technology became streamlined enough that it is easy to use for the average users and the overall costs have fallen drastically as the new business models have considered. Generally, there are 2 basic business models to buy video conferencing tools. The first model is for the organizations to own and buy everything and the other is deploying a SaaS model and use 3^rd party service provider for video conferencing infrastructure. The SaaS model was not mature, yet a combination of low-cost storage, bandwidth, and compute empowered this model to be the sector that is quickly growing in the market.

Components of On-Premise VS Cloud Video Conferencing Tools

Like weighing the advantages and disadvantages of leasing or buying a car, on-premise and cloud video conferencing have to be assessed on their weaknesses and strengths. Whether cloud-based or on-premise, majority of the main apps covered in the technology of video conferencing have the same components and these include:

• Recording and Streaming – The ability to stream or record a video conference call is an available feature. The on-premise services allow organizations to keep sensitive materials inside their network where the cloud services, by nature, store this material on the cloud-based servers. SLAs or service level agreements must be carefully studied to know what or where the data is stored.
• Multipoint Conferencing – It is also referred to as bridging. This allows different sites to be on a call simultaneously. The number of the seats differs by vendor, yet a usual on-premise service may scale from 12-120 simultaneous users. This can be broken down to different smaller conferences or a big one.
• Network Management – Tools for video conferencing require management like other services. The ability to push some software updates, keep central address book, perform diagnostics as well as integrate capabilities including calendars becomes more essential as the number of the users and sites increases. One of the main perks of having a cloud-based video conferencing tool is centralized management. Usually, software is updated automatically and the network issues are managed proactively and the address books are kept updated.
• Firewalls – The on-premise video conferencing requires configuring firewalls to make the calls outside the network of the organization. The exact information of how to configure a firewall and which kind of firewall is dependent highly on a variety of factors, which include outbound calls, security and firewall risk profiles, and network setup.

Depending on your needs on video conferencing, you always have the freedom to choose one between cloud and on-premise tools.

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Who Could Benefit from Video Conferencing?

Meetings help companies run smoothly, but there are times when not all concerned parties can attend in person. This is where video conferencing can help. It allows everyone to be audible and visible at meetings even though they are not there in person. Video conferencing reduces travel costs and time. There is no need to worry about the availability of the team or person at the venue as they can attend the meeting wherever they are.

Video conferences end in 10 to 15 minutes, while breaks take at least 30 minutes. You don’t feel pressured to validate the scheduling. Everyone will be relaxed and happy, which can help increase their productivity. Distances and climates won’t be a problem anymore. Video conferencing benefits various industries and professionals such as the following:

Sales

The sales industry can conduct real time conferences anytime, allowing sales people to stay in contact with superiors and potential customers. They can use video conferences to discuss services and products and the benefits of buying them. Since the sales team can meet together distantly to organize and finalize sales strategies and contracts, they can save on travel cost and time. The team can also keep in touch with customers on a regular and personal basis.

Education

The teaching industry can conduct teacher training meetings using video conferences. This can help cut down on the cost of meetings that are conducted many times every year. Video conferencing can be used to discuss administrative concerns between administrators and teachers and make it easier to plan the year’s curriculum.

Corporate

Businesses can use video conferences to meet together without the hassle and stress of travel. Participants can meet with other teams and customers to maximize their productivity and resources. Since they don’t need to show up in person, they can save money which can be used on other important matters. Video conferencing can help businesses build strong relationships with customers, investors, suppliers and partners. It doesn’t matter if you’re out of the country or in your house. You can attend the conference through your computer, tablet or mobile phone and internet connection. This makes it easier to review reports, give presentations and discuss important matters regardless of the time or day.

Lawyers

Lawyers can conduct meetings when they need to work on a case. These people are always gathering and sorting facts to build the case and increase their chances of winning. Through video conferencing, lawyers can meet whenever they want like when they have to compare notes. 

With all the benefits that video conferencing offers, you should seriously consider taking advantage of this method to maximize your meetings and staff. Video conferencing helps you schedule conferences on a daily, weekly or monthly basis in a hassle and stress-free manner. You don’t need to worry about providing refreshments, reserving a room or traveling to the venue. Video conferencing can help you reduce expenses as well as save resources. You only need a computer and stable intent connection to conduct video conferences.

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