Video Conferencing (VC): What to See in a Provider?

A good provider of video conferencing solution should exude certain qualities that help users decide. This is very important these days when there are too many providers scattered out there in the market. If you really don’t want to end up with a wrong choice, it is important to know some of the most important things that you need to see in a particular provider.

Initially, a good provider should have a good reputation. This is a very common trait that needs to be looked out for when looking for a service provider. But even when it’s just a common trait, it also proves itself to be the most important and there is nothing much to argue with that. So, how will you be able to determine the reputation of a VC provider?

Of course, asking and reading are methods that play an important role when searching for something. Since you want to know the reputation of a particular provider, you need to allot some of your time reading. Visit the provider’s website and there you can find useful information that can help you in determining its reputation.

You can also determine the reputation of the provider by simply asking the references that you find on the provider’s website. Simply take the time to ask these references and from them you will be able to know how good or bad the provider is.

Another important trait or characteristic a good provider of video conferencing solution should have is professionalism. No one wants to get services from an unprofessional provider, do you? So if you want a provider who is professional, you need to take the time to not only read the provider’s profile or portfolio but take the time to interview the provider as well.

This may take a little time because you will be asking questions to the provider. But this is also something advantageous at your end because it provides you with the opportunity to know anything you need to know before hiring its service. As such, you can have peace and security in your mind before using the service offered. This is because you know that you are in good hands.

Lastly, the provider should also come with a free trial offer. This provides you the chance to try and test the service for a certain period of time. Before the trial expires, you will already know whether or not the provider makes a good choice for you.

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Etiquette for Successful Video Conferencing

Etiquette in video conferencing is something that most professionals expect, especially those who communicate in their specific field.

By definition, etiquette is the procedure or conduct needed by good breeding or as prescribed by the authority to be followed in official or social life.

Thus, when you speak of video conferencing etiquette, it means having the knowledge on how to act during video conferences.

Difference between Video Chat and Video Conferencing

There is a stark difference between video chat and video conferencing as well as knowing when and how to use each of them.

Video chat is often meant for informal or casual social gatherings when family members or friends chat with one another.  On the other hand, video conferencing is as what its name implies, taking part in a conference through video.

Video conferencing often involves several persons who have a meeting and are working on one common goal, typically in relation to business. When you are in a conference with other people, you will surely like to appear as if you are physically present in the same room.

Video Conferencing Etiquette Tips to Remember

Proper etiquette during video conferences goes way beyond wearing the right clothes. This also pertains to background, speech, personal appearance, and more.

Below is a short list of several simple yet important things you have to pay attention to when you are in a video conference. Following one or all of these can make a big difference between a successful conference and a failed one.

• Pay close attention to your background – It will never be pleasing when those on the other end of the conference had to stare at the glaring sun coming through the window at your back, or notice the unmade bed right behind you.
• When you talk, look straight into the camera – If you ever experienced having a video conference with someone, you surely know how disconnected it can be when the other person is not giving you any eye contact.
• Try not to play on your phone, bite your nails, yawn, put your head down, and other unnecessary actions. – During video conferences, non-verbal communication tend to be magnified and noticed easily.
• Avoid eating – Eating is distracting both visually and even by audio particularly when the listeners are using professional audio systems.
• Don’t wear bright colors or striped clothing – These can cause glaring effects on the camera.
• When using your PC, keep a good distance away from the camera – It can be distracting to see your whole face taking up the entire space of the screen.
• Wear proper clothing as you will dress for personal meetings.
• Cancel any background noise – Nothing is as frustrating as trying to say something over loud noises for others to hear you or for you to catch what they are saying.
• Speak articulately and loudly = This way, everyone will be able to hear your voice at the same time, especially if they are also dealing with background noise themselves.

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Video Conferencing (VC Solution): The Benefits and How to Find a Good Provider?

So, what are the benefits of using a video conferencing (VC) solution? If you hate or you find no time to travel across town, cities or countries then what you need is a communication solution that allows you to conduct meetings and important discussions with a personal touch. A VC solution is a kind of communication solution which is designed to allow two or more parties to see and hear each other on a real time and simultaneous manner.

The Benefits

If you are ever wondering what the benefits of a VC solution are then here is a list for you to ponder on:

·         VC solution offers more flexibility than its other counterparts. It allows you to run and conduct meetings and discussions as planned even when unforeseen delays are there to be experienced by some attendees.

·         VC solution is an excellent choice because it allows you to work remotely. It allows two or more people to work together simultaneously through documents together.

·         There is no problem in time constraint when you make use of a VC solution. You can just stay in your online room and from there you can conduct a meeting via your device. 

·         The use of VC solution can help you save much. This is truly cost effective in a way that you can save much on transportation expenses. Instead of traveling often, you can just have your VC system set and you are good to go to meet important people at a given period of time.

Finding a Good Provider

Today, many companies and entities provide video conferencing solution and finding a good and reliable source can be somewhat confusing. Here are some tips that you should remember especially when you are exposed to or surrounded by multiple options:

Find the time to read as much information as possible. Visit the website of the provider and from there you can get a great deal of information that can help you in deciding what to hire.

Look for references and take the time to call them and gather information from them.

Read reviews and testimonials and through this, you can get information without necessarily asking other people.

Be able to compare one after another so that you will be able to know their differences and similarities, allowing you to end up with the one that you can consider as the best. Comparison can be easily done online.

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Video Conferencing Tools and the Buying Criteria

For many businesses, making a call on which of the available video conferencing tools to choose is as easy as selecting between cloud or on-premise products, yet there are finer points to evaluate. The ability of the company to manage a network or the need of an enterprise for  a firewall might determine what’s the right and most ideal video conferencing system for its requirements.

The world of video conferencing is in the time of a huge chance. The technology became streamlined enough that it is easy to use for the average users and the overall costs have fallen drastically as the new business models have considered. Generally, there are 2 basic business models to buy video conferencing tools. The first model is for the organizations to own and buy everything and the other is deploying a SaaS model and use 3^rd party service provider for video conferencing infrastructure. The SaaS model was not mature, yet a combination of low-cost storage, bandwidth, and compute empowered this model to be the sector that is quickly growing in the market.

Components of On-Premise VS Cloud Video Conferencing Tools

Like weighing the advantages and disadvantages of leasing or buying a car, on-premise and cloud video conferencing have to be assessed on their weaknesses and strengths. Whether cloud-based or on-premise, majority of the main apps covered in the technology of video conferencing have the same components and these include:

• Recording and Streaming – The ability to stream or record a video conference call is an available feature. The on-premise services allow organizations to keep sensitive materials inside their network where the cloud services, by nature, store this material on the cloud-based servers. SLAs or service level agreements must be carefully studied to know what or where the data is stored.
• Multipoint Conferencing – It is also referred to as bridging. This allows different sites to be on a call simultaneously. The number of the seats differs by vendor, yet a usual on-premise service may scale from 12-120 simultaneous users. This can be broken down to different smaller conferences or a big one.
• Network Management – Tools for video conferencing require management like other services. The ability to push some software updates, keep central address book, perform diagnostics as well as integrate capabilities including calendars becomes more essential as the number of the users and sites increases. One of the main perks of having a cloud-based video conferencing tool is centralized management. Usually, software is updated automatically and the network issues are managed proactively and the address books are kept updated.
• Firewalls – The on-premise video conferencing requires configuring firewalls to make the calls outside the network of the organization. The exact information of how to configure a firewall and which kind of firewall is dependent highly on a variety of factors, which include outbound calls, security and firewall risk profiles, and network setup.

Depending on your needs on video conferencing, you always have the freedom to choose one between cloud and on-premise tools.

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Who Could Benefit from Video Conferencing?

Meetings help companies run smoothly, but there are times when not all concerned parties can attend in person. This is where video conferencing can help. It allows everyone to be audible and visible at meetings even though they are not there in person. Video conferencing reduces travel costs and time. There is no need to worry about the availability of the team or person at the venue as they can attend the meeting wherever they are.

Video conferences end in 10 to 15 minutes, while breaks take at least 30 minutes. You don’t feel pressured to validate the scheduling. Everyone will be relaxed and happy, which can help increase their productivity. Distances and climates won’t be a problem anymore. Video conferencing benefits various industries and professionals such as the following:

Sales

The sales industry can conduct real time conferences anytime, allowing sales people to stay in contact with superiors and potential customers. They can use video conferences to discuss services and products and the benefits of buying them. Since the sales team can meet together distantly to organize and finalize sales strategies and contracts, they can save on travel cost and time. The team can also keep in touch with customers on a regular and personal basis.

Education

The teaching industry can conduct teacher training meetings using video conferences. This can help cut down on the cost of meetings that are conducted many times every year. Video conferencing can be used to discuss administrative concerns between administrators and teachers and make it easier to plan the year’s curriculum.

Corporate

Businesses can use video conferences to meet together without the hassle and stress of travel. Participants can meet with other teams and customers to maximize their productivity and resources. Since they don’t need to show up in person, they can save money which can be used on other important matters. Video conferencing can help businesses build strong relationships with customers, investors, suppliers and partners. It doesn’t matter if you’re out of the country or in your house. You can attend the conference through your computer, tablet or mobile phone and internet connection. This makes it easier to review reports, give presentations and discuss important matters regardless of the time or day.

Lawyers

Lawyers can conduct meetings when they need to work on a case. These people are always gathering and sorting facts to build the case and increase their chances of winning. Through video conferencing, lawyers can meet whenever they want like when they have to compare notes. 

With all the benefits that video conferencing offers, you should seriously consider taking advantage of this method to maximize your meetings and staff. Video conferencing helps you schedule conferences on a daily, weekly or monthly basis in a hassle and stress-free manner. You don’t need to worry about providing refreshments, reserving a room or traveling to the venue. Video conferencing can help you reduce expenses as well as save resources. You only need a computer and stable intent connection to conduct video conferences.

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